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Systems onboarding/offboarding

Adding a user to Building Security

The building security system is used to prevent unauthorized users from being in the library when they should not be.  This system only applies to the security panel at the back door of the library, and not the keypads/fobs. 

Accessing the security system console:

Open a browser and go to https://totalconnect2.com/login

Use your login credentials

Click on the Users option on the left side and then click on All Users.

 

Click on the new user icon in the upper right.

 

 

For the User Type, select Panel Only then continue.

For the User Information, fill out

- First Name
- Last Name

Click on continue

On the User Access page, check the box for the Lewis and Clark County Library.  This will also check the LTEM-XV option.  

Type in the users 4 digit PIN code.  Click on Confirm.

If everything was entered correctly, you will get a confirmation box.  Press OK.

 

You will now have to sync the new user to the panel in the library. To do this, click on the Sync Users icon in the upper right menu.

This will perform the synchronization.  When it is complete, you will get a confirmation screen.  This process may take several minutes. 

 

Removing a user from Building Security

This process will remove the user from the security system for the library, not the door access system, fobs and pins.

To remove a user from the building security system, go to the Total Connect webpage at: https://totalconnect2.com/login

On the left side, expand the Users menu and click on All Users.

Find the user you are removing and select them.

AT the bottom of the user screen, click on the Delete User option.

 

After confirming the deletion, the system will prompt you that it is syncing the changes to the panel in the library.  Click on OK.